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# Roles & Permissions for Master user


### Roles and Permissions

The Roles and Permissions system in the Customer Portal allows for greater control over what different Team Members can access and do.

There are six permission groups from which you can choose:

* **Manage billing:** Users with this permission can edit billing details, change payment methods and upgrade subscription plans.
* **Manage API keys:** Users with this permission can create and delete API keys in Account Settings.
* **Manage team:** Users with this permission can invite new team members and edit existing ones.
* **Manage storage:** Users with this permission can see the Document storage section and view or delete stored documents.
* **Manage forms:** Users with this permission can view, create, and delete forms.
* **Manage template versions:** Users can promote template versions to production and delete versions.

![Role Permissions](https://storage.crisp.chat/users/helpdesk/website/-/1/1/e/0/11e0e518fc48ce00/image_qte16c.png)



All existing users are assigned to the Master User role with all permissions enabled by default. You can create new Custom Roles in the **Team → Roles** section and assign them to existing users or directly when sending out invites.

![Assign role when inviting new team member](https://storage.crisp.chat/users/helpdesk/website/11e0e518fc48ce00/cpinvite_13103ew.png)
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